UNITED NUDE REWARDS

Rewards Program FAQ

How do I join the program?

United Nude's rewards program is free to use. If you’ve already created an account with us, you can use that email address to sign up. If not, create a new account to start earning points!

How do I start earning points?

• Make a purchase: Points will automatically upload to your account within 30 days of delivery.
• Complete an earning event: Complete any of the available earning events listed on your rewards dashboard. Points will automatically upload to your account within 3 days of completion. 
• You will earn rewards points based on USD spend. At checkout, rewards points will be redeemed in USD. 

Where do I find my points?

Log in to your account and visit your rewards dashboard to view your balance, purchase history, and account information. 

I completed an earning event, but I do not see any points issued.

Please allow up to 3 business days for the changes to be reflected in your points balance. If you think that there is an error with your points, contact us and we will review and, if appropriate, process the changes for you. 

How do I shop with points?

Redeem your points by visiting your rewards dashboard. Find the Reward Redemption options and click REDEEM to generate a unique discount code to apply at checkout. Free shipping for eligible membership tiers will not cover applicable duties & taxes that are collected by your shipping country. 

Please note: If discount stacking is permitted, you may apply a maximum of 5 codes per order.

What happens if I cancel or refund my order?

If you make a return, all points earned from that purchase will be automatically deducted from your account. If you earned points from a referral and your referred friend either canceled or refunded their order, the associated points will also be automatically deducted from your account.

What happens if I redeem points for an order and then return that order? Do I get my points back?

Points cannot be reissued after they have been used. 

Do my points expire?

Your points will expire 1 year after you receive them if they go unused, and they will be deducted from your rewards balance.

How do birthday rewards work?

Enter your birthday under Earning Events on your rewards dashboard. On your special day, we’ll email you an exclusive birthday reward!

Birthday rewards are distributed once per calendar year. If you update your birthdate after receiving a reward, the change will take effect starting the following calendar year. Birthday rewards and offers are subject to change.